Technology constantly advances, leaving media behind. Over time media decays, and any tech needed to view it stops being produced. Now is the time to make digital copies- before the tech is gone forever, or is so hard to find the cost to duplicate is extremely high.
Converting also removes the risk of the original media succumbing to unplanned events. Countless families have suffered great loss after fires, floods, theft, or misplacing items. Protect and preserve your media now.
Digitizing media can take hours and sometimes days. The more you own the more daunting it can feel, so you avoid it. Keepsake Road is happy to invest the time needed on your items, and our experience means we can complete it at a quick pace.
Your digital files have countless uses. The most popular for customers include duplicating to share with others, using for family history research, and creating art projects such as slideshows, videos, wall hangs, prints, and blankets.
Once you have digital copies of your media, you can choose to say goodbye to the originals.
Max Size: 8.5 x 11“
Resolution: 300 dpi | extra 5¢ each for 600 dpi
All photos are scanned by hand, one at time to ensure the utmost care.
We recommend that photos be removed from albums before you bring them in for scanning. If you prefer not to, or if the age or construction of the album prevents removal of photos, we can still help. There is is an additional 40¢ per photo fee to process them without removal, or for us to pull the books apart for you.
Which resolution? 300dpi is sufficient for reprinting pictures their current size, or viewing on a monitor.
Types: 35mm, 110, 126, 8mm, Super 8
Resolution: 14/22-megapixel
All photos are scanned by hand, one at time to ensure the utmost care. They will be dusted prior to duplicating to help improve their transfer.
Please note that these items are fragile, and subject to the damaging effects of time, dust, mildew and scratching. The look of the files will be based on the current quality of the media.
Types: Audio cassettes (standard size), Audio records (7-12"), Audio CD
Records and cassettes are transferred as one file. By special request as it can be broken apart into individual song files (for an additional cost).
Records and cassettes are captured in real time; there is no quick process to capture the sound. It’s also captured ‘as-is’, including any scratches or white noise. All records are dusted and cleaned prior to duplicating to help improve their transfer.
Types: VHS (NTCS), VHS-C, and 8mm Video (Video 8, Hi8, Digital 8)
VHS are captured in real time; there is no quick process to capture your video. If your tape is three hours long it takes three hours to capture the material. No editing or clean-up is done unless requested.
Please note: **VHS degrades faster than other materials, which can hinder conversion. Don't delay as time only makes it worse!
Types: CD-ROM, DVD, DVD-R, 3.5" Floppy Disks
We cannot guarantee that the data pulled will be readable by your modern computer, as software and operating systems change drastically over time. Also, files are occasionally corrupted; we won’t be able to copy those.
Max Size: 8.5 x 11“
We can scan and digitize papers up to size 8.5 x 11“. Previous work has included newspapers, magazines, clippings, certificates, journals, letters, etc. We can safely handle very old papers, including ones that are badly damaged.
Papers up to size 8.5 x 11" |
30¢ per scan |
Photos up to size 8.5 x 11" |
35¢ per scan |
Slides, Negatives & Film 35mm, 110, 126, 8mm, Super 8 |
40¢ per scan |
Audio Records (7-12") |
$18 each |
Audio Cassettes (standard size) |
$15 each |
Audio CD |
$8 each (includes loading song names) |
Video VHS (NTCS), VHS-C, and 8mm Video (Video 8, Hi8, Digital 8) |
$20 each |
CD-ROM |
$2 each |
DVD; DVD-R |
$2 each |
3.5" Floppy Disk |
$5 each |
Cloud Storage: we send you files |
FREE (you set up ahead of time) |
Storage Drive (flash/ thumb size) |
$5-10 each |
External Hard Drive (1TB+) for large orders |
$60+ each; your choice of size |
Specialized photo scanning/ extraction from albums or frames |
50¢ extra per photo |
Labeling digital files with information |
50¢ per file |
600 dpi photo resolution |
5¢ extra per scan |
Media Maintenance- includes editing, repairs, transcription etc. |
$35/ hour |
On-Site Processing |
$8/ hour |
Rush Orders |
All fees are doubled |
Non-transferable VHS, DVDs, records, cassettes and floppy disks (damaged, blank, copyrighted material, etc.) |
$3 each - replaces processing fee |
Gather your media and complete our order form. Box everything up and prepare for transport.
You can choose to ship, drop-off, or use our round-trip delivery service. We also offer on-site processing for qualified orders.
You’ll receive a single drive of all your digital files, along with the return of your keepsakes.
Gather your media, box everything up and prepare for transport. Print and complete the order form, and include with your media.
Select from the following:
Shipping - Cost varies
* Contact us for the address, and so we know to keep an eye on its arrival.
After selecting your mailing service, we recommend you add insurance and trackable services.
NOTE: Mail in boxes! Package in Ziploc bags inside the box for added protection.We will bill you for the return postage. Assume the return is the same cost as shipping it to us.
Pick-Up/ Delivery
We handle the round-trip retrieval and return of your keepsakes. The cost is $8 in WNY, and $20 for the Rochester Area. For those outside this range, please ship your orders to us. Fee is due at pick-up.
Drop-Off
There is no charge if you choose to drop-off and pick-up your media to our location in Wilson, NY. Your visits must be pre-arranged; email or call us to schedule your appointment.
On-Site Processing
In certain cases we can process media at your home or business. There is a surcharge of $8/ hour. Please contact us so we can discuss whether this option will work for you. Available in and around Western New York only.
We will work diligently to complete your order. Turnaround time varies, based on the size of your project. We operate on a first come, first served basis. Generally it's a few days or a week for small orders, and a few weeks for bigger projects. Rush orders will be accommodated if possible. When we are done, we'll be in touch and send the final invoice.
Once paid in full, you’ll receive a single drive of all your files, along with the return of your keepsakes. Duplicate drives available upon request.
NOTE: For approved rush orders, both processing and optional fees are doubled; no discounts can be applied.
We recommend making duplicates of your digital files for added protection. To be extra cautious share copies with loved ones or make a few back-ups! This is an especially vital safety measure for those wishing to throw away the original media.
Most media and technology deteriorates over time. We can help by converting aging media formats to digital files, which helps make it easy to find and view your favorite moments.
We understand the value of cherished media, and treat our customer’s items as if they are our own. All digital transfers are done carefully, by hand.
For those who live in Western New York, your items stay local, and are safely cared for. This allows you to skip any risks involved with long-distance shipping, and gives you the chance to meet the person/s who will be handling your precious keepsakes.
The digital files will reflect the quality of the media you supplied. We do not currently offer restoration services.
All original material is returned as received. We will never duplicate or share your property, and it will remain safely stored through processing.
Yes and no. We monitor all transfers to ensure quality and process the files. However as the files transfer in real time, they are not watched in full. Rest assured, your information and files remain private, and will not be duplicated or used by our business or staff.
We always try to get the best quality conversion possible, however the quality ultimately depends on the original items. If there is an issue with the original, those issues will translate over to the digital copies. We do basic cleaning when possible, but do not offer any sort of restoration.
It’s not uncommon for a tape to be blank, or for customers to send in items that we actually aren’t able to transfer due to copyright, damage and more. For non-transferable VHS, DVDs, records, cassettes and floppy disks, there is a $2 each for time used to review, instead of the full cost of a transfer. Photos, slides or negatives that cannot be transferred will be skipped, without a fee. Any media sent that we are not able to process will be returned without a fee (as we won’t be able to review it).
Sorry but DVD technology is outdated, and we don’t want to preserve your files on a soon-to-be obsolete media. Transferring to flash drives, external drives or cloud storage is also more cost effective, and very easy for you to duplicate.
Please email us at vicki@keepsakeroad.com.
